Support
Need help with Migraday? Below are the most common questions. Still stuck? Feel free to email us.
Keeping track
How do I log a headache?
Tap I have a headache on the Today screen, on the widget, or tell Siri “I have a headache in Migraday”. Then choose the kind. When it’s over, tap Headache is over. You can add pain, medication and symptoms whenever it suits you.
I forgot to tap the button. Can I add it afterwards?
Yes. On the Today screen you can add a headache afterwards, with a start and end time. You can also open a day in the calendar.
When does the daily question appear?
From 6 PM, or earlier if your reminder is set earlier, the app asks “Did you have a headache today?”. If yesterday is still empty, it asks about yesterday in the morning and during the day. You set the reminder time in Settings.
When does a day count as a migraine day?
When you chose “Migraine” yourself for a headache on that day. If a headache continues past midnight, each day counts.
Widgets and Siri
How do I add the widget?
Touch and hold an empty spot on your Home Screen or Lock Screen, tap + or Edit and search for “Migraday”. The “I have a headache” widget is free; the daily question, overview and month calendar are part of Premium.
How do I use Siri or the Action button?
Say “I have a headache in Migraday” (or “Migraine in Migraday”). If a headache is already running, it is ended. For the Action button, go to Settings → Action Button → Shortcut and choose the Migraday shortcut.
Premium and purchases
I bought Premium, but I don’t see it on my new iPhone.
Open the Premium screen in the app and tap Restore purchases. Use the same Apple Account you bought it with.
How do I cancel my subscription?
Subscriptions are handled by Apple. Open Settings → your name → Subscriptions and choose Migraday. You keep Premium until the end of the paid period. A one-time purchase doesn’t need cancelling.
Can I get a refund?
Refunds are handled by Apple. You can request one at reportaproblem.apple.com.
Data and backup
My data isn’t showing on my other iPhone or iPad.
Check that both devices are signed in to iCloud with the same Apple Account, that iCloud is enabled for Migraday (Settings → your name → iCloud) and that backup is on in the app (Premium). After turning it on or off, it only takes effect once you reopen the app. The first sync can take a while.
How do I export my data?
In Settings you can create a CSV file of the last 3 or 12 months, or of everything. It opens in Excel or Numbers. With Premium you can also create a headache summary as a PDF.
How do I delete all my data?
Delete the app from your iPhone. If iCloud backup is on, also delete that data via Settings → your name → iCloud → Manage Storage → Migraday.
Can you recover my data?
No. Your diary is only on your iPhone and in your own iCloud; we don’t have a copy. So turn on iCloud backup if you don’t want to lose your data.